IMPARTIALITY POLICY

• BQA understands the importance of impartiality in carrying out its management system certification activities, manages conflict of interest and ensures the objectivity of its management system certification activities. BQA is committed to a policy of achieving total impartiality in its certification activities and implementation of system for management of impartiality. BQA is committed to establish the system for management of impartiality complying with requirements as per ISO/IEC 17021 and its review cum analysis annually. BQA is committed to respond to any threats to its impartiality arising from the actions of persons, bodies or organizations. BQA has a policy that it understands the importance of impartiality in carrying out its management system certification activities, manages conflict of interest and ensures objectivity of its management system certification activities. BQA identifies, analyzes and documents the possibilities for conflict of interests arising from provision of certification including any conflicts arising from its relationships. It has an Impartiality committee as which does annual Impartiality Analysis & its review. BQA takes action to respond to any threats to its impartiality arising from the actions of other persons, bodies or organizations.
  Any Person/Organization can get in touch at info@bqacertificate.com to express Concerns regarding Impartiality.

• BQA Certifications shall contribute to the improvement of management performance for its clients by providing them with the best services in certification and related activities, and strive to be a leading Certifications in its kind.
• BQA shall provide competitive certification and audit services by giving continuous confidence to all interested parties that the management system certified fulfills specified requirements as well as impartial and competent assessment. Parties that have an interest include the clients, customers of organizations whose Management systems are certified, governmental authorities, non-government organizations, consumers and other members of the public.
• BQA Certifications shall adhere to a system formulated on principles of:
  A Impartiality
  B Competence
  C Responsibility
  D Openness
  E Confidentiality
  F responsiveness to complaints
  G Risk based approach